Policy Page

Our Return Policy 

Thank you for shopping with Groovy Ties and Freaky Dyes. 

In the event you wish to return an item, this is our 30 days return policy.

The item must be returned within 30 days of receipt of the item, and it must be in the same condition as when you received it. Return shipping costs are the responsibility of the buyer. We cannot refund original shipping costs, simply because they are handled by a third-party shipping provider. 

We will not issue a refund until the item is received by Groovy Ties and Freaky Dyes and checked for wear and tear. 

We will not issue a refund after the stated 30 days. 

If your item is damaged in transit, we'll be happy to give you a refund or replace the item to the best of our ability. Please provide a picture of the damaged item with your request. 

Though we like to be consistent in the brands we choose to work with, the t-shirts and other fabric items Groovy Ties and Freaky Dyes uses to create our tie-dye designs are bought by us, either via online or at brick-and-mortar stores and will vary by brand name based on these purchases. We are not responsible for the manufacturing of these products.

Though we like to be consistent in the brands we choose to work with, the powder form of the dyes and soda ash Groovy Ties and Freaky Dyes uses to create our tie-dye products are bought by us, via online web sites and will vary by brand name based on these purchases. We are not responsible for the manufacturing of these products.

We machine wash and dry all items before and after the dye process for shrinkage that likely happens typically with 100% cotton fabrics. Sizes might vary, please see above for our return policy if you are not satisfied with the fit or style of the product you received. We can make it right for you.

We hand mix all our dies and soda ash with water according to manufacturer's directions printed on the labels. Email us (Groovy Ties) for more information. 

For care of the cotton fabric we recommend wash with like colors, with or without color safe bleach and normal drying or hanging. 

DO NOT USE REGULAR BLEACH ON TIE-DYE ITEMS

Please proceed to checkout for entire copy of all policies. Thank you!